Attention! Contact Center (CC) provides organizations with a fast, reliable means to disseminate critical information to individuals via wireless technologies such as pagers, cell phones, BlackBerry® devices, PDAs, SMS text messaging and email.

In most industries today, remote workers are becoming the standard, rather than the exception. From medical personnel servicing the needs of patients located throughout hospitals and assisted living centers, to first-responders in the fire prevention, police and intelligence communities, quick and reliable communication of important information is a necessity.

Attention! CC provides browser-based access to the wireless devices used by individuals on the move. Within seconds, designated personnel receive time-sensitive messages using the notification technology of choice. And because Attention! CC is built to scale to your specific needs, it provides the underpinnings of an enterprise notification platform for companies of all sizes.

With Attention! CC, you won't spend hours on the phone dictating messages to a paging company operator, or working with software packages limited to use on just PCs. Attention! CC unleashes the accessibility of the Internet, and enables all the personnel in your organization to send wireless messages from the comfort of their favorite browser.

Benefits

Description

Product Features

Simplicity of a Web Site

Browser Interface

Notification Technologies

Comprehensive Security

Global Distribution Lists

Personal Distribution Lists

Scheduled Message Delivery

Spell Checking

Acknowledge Notification

Calendar Support

Customize with the Attention! CC API

More Than Just Messaging

Real-time Status

Telephone Messaging

Minimize Phone Line Costs

Fast Delivery

Unlimited Access

Built on Attention! NS