The Attention! Alarm Manager Software product set contains a suite of Collector Agent software that interfaces to a wide breadth of devices and applications. If there is a source of alarm input you would like to manage, there is a good chance an Attention! Alarm Manager Software Collector Agent exists to do the job. For those situations, however, where data is output in a format not supported by Attention! AM, custom Collector Agents can be developed to meet your specific requirements.

Think of the Attention! AM Server/Agent architecture as a division of work between two cooperating pieces of software. The Attention! AM Server is the workhorse of this partnership, providing the vast majority of alarm management functionality. By contrast, the Collector Agent is a simple data transfer mechanism, built on a framework common to all agents.

This separation of data collection from alarm management greatly expedites the development of custom Collector Agents to address the alarm management requirements of any organization.