The server/agent architecture utilized by Attention! Alarm Manager Software extends the benefits of alarm management to devices, applications and operating systems that do not support standardized interfaces and protocols.

Attention! Alarm Manager Software separates the alarm management functions of the Attention! AM Server from the data collection process performed by Attention! Alarm Manager Software Collector Agents. Collector Agents are available to interface to a vast array of devices such as telecommunications equipment, nurse call stations and security systems. In addition, organizations using the Attention! Alarm Manager Software File Collector Agent can, within minutes, begin to collect alarm data from applications running on legacy operating systems.