When your organization consists of literally thousands of people that need to receive updates in a timely manner, developing an intuitive search strategy is key to the success of any messaging system. In this Attention! CC API implementation, the professionals responsible for its rollout determined that three categories of access were necessary.

By clicking on a single icon in the Special Outage Groups or Distribution Lists section of the web site, logical groupings of healthcare professionals are notified using the technology of their choice. Whether it is a pager, cell phone text message, PDA or email, the details of the notification technology used are transparent to the user.

In addition to the custom grouping techniques, a comprehensive search engine enables speedy lookups for every user in the system.