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Your own IVR system If you thought the Attention! NS Telephone Response Interface was just used to respond to alert messages, we have a pleasant surprise for you. Combine this robust call-in capability with Attention! NS Reserved Actions, and you have your own personal IVR (Interactive Voice Response) system. Perhaps you would like a secure way of disseminating passwords to only those people that should have them. Or maybe you have an On Call schedule that changes from week to week, and would like people to call in at their convenience for current status updates. Reserved Actions serve just this purpose. They allow you to leave synthesized or pre-recorded voice messages that are accessible to people who have the "need to know." |
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