SPECTRUM Integration

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About SPECTRUM

Aprisma Management Technologies is the leader in automated, intelligent and integrated IP Fault and Performance Management solutions. Aprisma’s SPECTRUM software manages the health and performance of networks – and the business services that rely on them. SPECTRUM predicts, prevents, finds and fixes problems before there is an impact on business or customers – reducing costs while exceeding customers' service delivery expectations. With over 10 years experience delivering rapid return on investment for over 1,000 leading companies in more than 40 countries, Aprisma proudly acknowledges that over 50 of the Fortune Global 100 rely on SPECTRUM for infrastructure service assurance. Aprisma was recently named by Network Computing magazine as a "Company to Watch in 2003" for Network and Systems Management. Additional information on SPECTRUM and related Aprisma solutions is available at www.aprisma.com.

Attention Software solutions for SPECTRUM

Since 1998, Attention Software has provided SPECTRUM customers with enterprise-class alarm filtering and alerting solutions. Attention! NS enhances the graphical display of SPECTRUM alarms with real-time notification via pagers, telephones, email and custom notification technologies. And since not all alarms generated in an active network environment need to be responded to immediately, we have developed ASAM.

ASAM is an intelligent software filtering application that allows SPECTRUM users to distinguish the really important alarms from those that are an every day occurrence. And ASAM's unique alarm aging algorithms prevent unnecessary notification of superfluous network events.

With over 600 active SPECTRUM accounts, Attention Software is the notification provider of choice for Aprisma Management Technologies.

The Attention!® Alarm Manager Software (AM) provides organizations in every industry segment with a central point of alarm configuration, filtering and reporting. With Attention! Alarm Management Software, applications and devices from every corner of the enterprise feed their output data into a central, web-accessible database. This centralization provides authorized users with the ability to manage the alarm conditions that affect your day to day operations—all from the convenience of the closest browser.

The Attention! Notification Software (NS) delivers real-time alerting of significant enterprise events via remote notification technologies such as pagers, cell phones, PDAs, BlackBerry® devices, electronic mail, and other custom notification techniques. Attention! Notification Software fault-tolerant design, and comprehensive escalation strategy, guarantee the appropriate individuals will be notified when the unexpected occurs.

Attention! Paging Software or Contact Center (CC) provides organizations with a fast, reliable means to disseminate critical information to individuals via wireless technologies such as pagers, cell phones, BlackBerry® devices, PDAs, SMS text messaging and email.